Analyze dashboard

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The Analyze dashboard gives you aggregated performance analytics across 14 channels in a single view, with near real-time data and no code required. Each channel has a consistent dashboard structure with tailored metrics, covering delivery rates, engagement trends, and channel-specific breakdowns.

Use the dashboard when you need to analyze delivery and engagement trends across channels without writing a single query.

IMPORTANTThe Analyze dashboard is not available for legacy account setups. If your account uses a legacy account setup, see Analyze dashboard (legacy).

NOTEThe Analyze dashboard requires the Analyze Manager role. See Manage roles for role management. Dashboard data is near real-time but does not auto-refresh. To see updated data, reload the page or reapply filters. For retention and availability details, see Reporting overview.

Available channels

The following channels have dashboards in the Analyze experience.

Only the channels above have a dedicated Analyze dashboard. Voice and Video data is not included in the All channels aggregate view. To see call metrics, select Voice and Video from the channel list.

Get started

Open the dashboard
In the web interface, go to Analyze > Dashboard.

Select a channel and apply filters

Use the All channels list to select the channel you want to analyze.
Apply any filters to narrow the data. See available filters for the full list.

Explore the dashboard sections

Review delivery outcomes, engagement trends, and channel-specific breakdowns for your selected channel.
See Dashboard structure for what each section shows.

Related pages

Dashboard filters and structure
Available filters and what each dashboard section shows.

Metrics API
Query the same performance data programmatically with custom filters, dimensions, and time granulation.

Delivery and traffic performance report
Build a custom delivery and traffic report from your own dimensions and metrics.

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