Analyze dashboard (legacy)
The Analyze dashboard gives you an overview of your communication performance: traffic volumes, delivery quality, and costs across all channels. In the web interface, go to Analyze > Dashboard.
Dashboard overview
The main chart shows overall message traffic and customer engagement. The dashboard is organized into the following sections:
| Section | Description |
|---|---|
| Traffic | Total messages sent and received across channels |
| Delivery quality | Delivery rates and failure breakdowns |
| Costs | Overall messaging costs |
| Country breakdown | Performance by destination country |
| Network breakdown | Performance by mobile operator |
Use the filter controls above the chart to adjust your view:
- Channel selector: Switch between an overview of all channels and a specific channel dashboard
- Time range: Narrow results to a specific period
- Account: Filter by a specific account in your hierarchy
Channel dashboards
Each channel has its own dashboard with more detailed data about countries, networks, and channel-specific performance.
SMS dashboard [#sms-dashboard-channel-dashboards]
Select SMS from the channel selector to see SMS-specific delivery data broken down by country and network.
Email dashboard [#email-dashboard-channel-dashboards]
Select Email from the channel selector to see Email delivery and performance data.
To view campaign performance:
- Select Communications.
- Select a campaign to view its details.
Voice dashboard [#voice-dashboard-channel-dashboards]
Select Voice from the channel selector to see call traffic and delivery data.
Analyze dashboard
Current dashboard experience available when your account is migrated from the legacy setup.