Components

EARLY ACCESS

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Components are reusable conversation building blocks that you can share across multiple chatbots. Save frequently used elements or sequences, such as coded logic and API calls, for easy insertion across multiple chatbots. Create a component once and reuse it wherever needed to maintain consistency and reduce duplication.

Access components from Automation Studio > Chatbots > Components.

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Components list

The components list shows the following columns.

Column	Description
Name	The component name. Select it to open the component editor.
Status	Whether the component is Draft or Published.
Last updated	When the component was last modified.
Created by	The account user who created the component and when.

Component status

Status	Description
Draft	The component is not yet published and is unavailable for use in chatbots.
Published	The component is published and available to insert into chatbot dialogs.

Actions

From the components list you can:

• Search: Use the search box to find components by name.
• Create Component: Build a new component from scratch.
• Import Component: Import a previously exported component.

Each row has a three-dot menu with the following options:

Action	Description
Edit	Open the component editor to make changes.
Export	Export the component to use in another account or environment.
Duplicate	Create a copy of the component.
Delete	Permanently remove the component.

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