Broadcast
Broadcast lets you send large-scale, personalized messages to your audience across multiple communication channels. Use it to schedule, launch, and monitor one-way campaigns with support for templates, file uploads, delivery tracking and fallback logic.
Broadcast is available through the Infobip web interface (opens in a new tab) and supports message delivery to predefined recipients, uploaded lists, or audience segments.
How Broadcast works with Infobip
Broadcast allows you to:
- Create one-way campaigns using a step-by-step interface.
- Upload and send messages to recipients from a file or list.
- Use templates to speed up message creation.
- Personalize messages with placeholders and attributes from the People module.
- Schedule messages and define delivery windows.
- Add failover to SMS for supported channel (KakaoTalk, MMS, RCS, Viber, WhatsApp, Zalo).
- Monitor delivery and performance through built-in analytics.
Use Broadcast with other Infobip solutions
Solution | How it works with Infobip |
|---|---|
| Email validation | Validate large email lists in bulk and receive detailed risk-based reports on deliverability. |
Design and send one-time emails with failover, tracking, and advanced scheduling options. | |
| MMS | Send multimedia messages using Broadcast with real-time previews and scheduling controls. |
| Mobile Push | Send push notifications to users' mobile devices through Broadcast. |
| Number Lookup | Identify the status of phone numbers (validity, porting, errors) using this solution. |
| RCS | Use RCS to send predefined one-time messages, with optional SMS failover. |
| SMS | Send text messages at scale, personalize content, and configure advanced delivery settings. |
| Viber | Send rich Viber messages with media and button support, including failover setup. |
| Voice | Deliver automated voice calls using text-to-speech or prerecorded audio, with personalization. |
Use approved WhatsApp message templates to send personalized one-time messages using Broadcast. | |
| Zalo | Send Zalo messages using registered templates and predefined content through Broadcast. |
Features
Audience targeting
Upload recipient lists or use existing People segments. Combine with personalization fields to tailor content for each user.
Templates and message reuse
Save message content as templates to simplify setup for recurring campaigns.
Scheduling and delivery controls
Choose when messages are sent, define time zones, and set delivery windows to avoid off-hours.
Reliability with SMS failover
Enable fallback to SMS for supported channels to increase delivery success rate.
Want to try Broadcast?
Broadcast is available in the Infobip web interface.
To get started:
- Log in to Infobip web interface (opens in a new tab).
- Navigate to Broadcast (opens in a new tab).
- Select Create new broadcast and follow the guided steps.