Create an account

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You can get an account in one of two ways:

  • Sign up using the online form. You do not need to provide payment details.
  • Have an account manager create a managed account for you.


Choose how to get an account


Self-signup accounts

Your account includes the channel you select during sign-up, shared test senders, and the free trial. You can add more channels from your homepage. Follow the steps in the next section to create your account.


Managed accounts

An account manager creates your account and sets up its billing terms. Your account also includes the free trial. If your company already has a managed account, you do not need to sign up. A colleague with the Account admin role or your account manager can add you to the account. Once added, log in.

If your organization uses single sign-on (SSO), see Log in with SSO. To organize multiple brands or customers, see Account types and structures.



Sign up for an account

To create a self-signup account:

  1. Sign up. Go to the sign-up page, enter your details, and select Start free trial. You can also sign up with your Google or GitHub account.
  2. Verify your email. Check your inbox for a verification link and select Verify your email.
  3. Set your credentials. Set your username and password according to the requirements shown on screen, then select Create account.
  4. Verify your phone number. Enter your phone number and select Send verification code. Enter the code you receive and select Next.
  5. Customize your experience. Answer the onboarding questions. Your answers personalize your homepage, and they do not limit what you can use.
    1. Communication channels: Choose the channel you want to try first, such as WhatsApp, Voice, SMS, Viber, or Email. Then select Next.
    2. Communication service: Choose what you want to do with the channel, such as marketing, customer support, transactions, or authentication. Then select Next.
    3. Platform preference: Choose how you want to use the platform, and then select Next. Your homepage shows the onboarding guides for that way of working first. You get the same free credits whichever you choose. You can switch it later on your homepage. Use the Getting started as a menu: Business user, MCP integrator, or Developer.
      • Without code (web interface)
      • By connecting with MCP (Model Context Protocol): For AI agents.
      • By using code (APIs, SDKs)
    4. Company details: Select what your company does and how many people you usually contact each month. Then select Go to homepage.
  6. Access your account. Your account homepage opens, and the free trial starts for the channel you chose. To try more channels, select Add channel on your homepage.

During the free trial, you can send messages and make calls only to verified recipients. These are the phone number and email address you verified in steps 2 and 4.

NOTE

Your username cannot contain special characters and cannot be changed after you create your account. For password requirements, see Password rules.



Related pages

Free trial
Learn what the trial includes and its limits.

Send your first message
Choose a channel and send a test message.

How the platform works
Learn what your account gives you access to.


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