Infobip documentation

Build on, integrate with, and manage the Infobip platform, with or without code.

Get started

Learn how to create your account and send your first message.

Multi-tenant setup (CPaaS X)

Configure applications, entities and resources for multi-tenant message orchestration.

Resources and numbers

Request and manage phone numbers and communication assets.

Real-time events (webhook subscriptions)

Set up event notifications and inbound message webhooks.

Reporting and analytics

Analyze message performance and access usage data.

For developers

API reference

Complete API documentation with request/response examples.

SDKs and code samples

Pre-built libraries for Python, Node.js, PHP, Java, Go.

Response status codes

Reference guide for HTTP status codes returned by the API.

Error codes

Detailed codes and troubleshooting guidance.

AI tools

MCP servers

Let AI tools use Infobip.

Provision MCP (Early Access)

Explore by channel

Reach your customers on their preferred communication channel. If you know what you want to build rather than which channel to use, jump to Explore by solution below.

High-volume messaging

SMS

Email

MMS

RCS

Interactive messaging

Viber

Messenger

Instagram

Apple Messages for Business

Live Chat

Voice and video technologies

Voice and video

WebRTC

SIP Trunking

Viber Business Calling

WhatsApp Business Calling

WebSocket

Regional messaging

KakaoTalk

LINE

Zalo

Mobile and social

Mobile Push

Facebook Posts

Instagram Posts

Explore by solution

Find what you need based on what you are trying to build.

Automate support with AI and human agents (AgentOS)

Run end-to-end customer engagement on AgentOS: data, AI agents, journeys and a shared inbox.

What is AgentOSUnderstand the platform layer that unifies data, AI and channels.AI AgentsDeploy autonomous agents across every channel you support.Automation StudioDesign journeys, flows and automated conversations.InboxUnify every conversation, human or AI-assigned.Customer profilesStore and activate customer data with segmentation.Insights and analyticsAnalyze performance and trace issues to their root cause.Voice AI Agents (Early Access)Extend AI agents to voice calls with natural, two-way conversations.

Extend and integrate

Connect Infobip with your existing platforms and tools.

Discover marketplace extensions

Browse and enable pre-built apps from Infobip Exchange directly inside your account.

Browse Exchange

Build and publish to exchange

Create your own app on Infobip's APIs and publish it to the marketplace for other customers.

Develop apps

Use Infobip in third-party apps (integrations)

Use Infobip's messaging capabilities directly within external platforms like Salesforce, HubSpot, Zapier and 100+ others.

Browse all integrations