CPaaS X
Subscriptions
Event subscriptions

Event subscriptions


Use event subscriptions to define which events in your communication flows should trigger notifications. Each event represents a specific action (such as a message being delivered, opened, or clicked) and belongs to a defined channel and category.

Select each tab below to view the available categories and their corresponding events



CategoryEvents
Apple Messages for Business
  • Delivery
  • Inbound message
Email
  • Click
  • Complaint
  • Delivery
  • Late bounce
  • Open
  • Unsubscribe
Facebook Messenger
  • Delivery
  • Inbound message
  • Marketing opt-in
  • Marketing opt-out
Kakao - Alim
  • Delivery
Kakao - Chingu
  • Click
  • Delivery
LINE
  • Delivery
  • Inbound message
Mobile push
  • Delivery
RCS
  • Click
  • Delivery
  • Inbound message
  • Seen
  • Sender update
  • Suggestion
  • Template update
  • Test number update
  • Typing indicator
SMS
  • Click
  • Delivery
  • Inbound message
MMS
  • Click
  • Delivery
  • Inbound message
Viber
  • Click
  • Delivery
  • Inbound message
  • Seen
WhatsApp
  • Account registration
  • Account update
  • Billing
  • Click
  • Delivery
  • Identity change
  • Inbound message
  • Marketing subscription update
  • Payment status
  • Seen
  • Template update
Zalo
  • Click
  • Delivery
  • Inbound message
Voice and WebRTC
  • Application transfer failed
  • Application transfer finished
  • Application transfer requested
  • Bulk call status
  • Call disconnected
  • Call established
  • Call failed
  • Call finished
  • Call media changed
  • Call pre-established
  • Call received
  • Call reconnected
  • Call recording deleted
  • Call recording failed
  • Call recording ready
  • Call recording started
  • Call recording stopped
  • Call ringing
  • Call started
  • Conference composition failed
  • Conference composition finished
  • Conference created
  • Conference finished
  • Conference recording deleted
  • Conference recording failed
  • Conference recording ready
  • Conference recording started
  • Conference recording stopped
  • Delivery
  • Dialog composition failed
  • Dialog composition finished
  • Dialog created
  • Dialog established
  • Dialog failed
  • Dialog finished
  • Dialog recording deleted
  • Dialog recording failed
  • Dialog recording ready
  • Dialog recording started
  • Dialog recording stopped
  • Dtfm captured
  • Error
  • Machine detection failed
  • Machine detection finished
  • Machine message detection failed
  • Machine message detection finished
  • Media stream failed
  • Media stream finished
  • Media stream started
  • Missed call
  • Number masking
  • Participant join failed
  • Participant joined
  • Participant joining
  • Participant media changed
  • Participant recording failed
  • Participant removed
  • Participant role change failed
  • Participant role changed
  • Participant started talking
  • Participant stopped talking
  • Play finished
  • Say finished
  • Speech captured
  • Transcription
Open Channel
  • Delivery






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