Building blocks of a chatbot

Chatbots are made of the following:

• Keywords: Predefined words and phrases that you can use to determine the next step in the chatbot flow.
• Attributes: Data objects that can capture and store information
• Intents: Intents define the goal of the end user's conversation with the chatbot.
• Dialogs: A section of the chatbot that performs a specific task or set of tasks. The entire conversation between the chatbot and the end user is contained in dialogs
• Elements: Used to perform specific functions, such as sending or receiving messages, processing responses, or adding delay.
• Components (Early access): A component is a reusable block that does a specific task. It is a smaller version of a chatbot and can be shared across multiple solutions. A component can only be used within a solution, such as a chatbot.