TikTok
TikTok Business Messaging enables one-to-one conversations between a TikTok user and a TikTok Business Account. With Infobip, you can manage these conversations programmatically, receive inbound messages through webhooks, reply to users using APIs, and track message delivery and seen events.
TikTok conversations must always be initiated by the user. Once a user sends a message to your business on TikTok, you can continue the conversation by replying through Infobip.
Features
Discover key features that help you build, optimize, and scale your TikTok communication.
To start sending and receiving TikTok messages, you must connect a TikTok Business Account to Infobip and configure webhooks.
Developer resources
Explore the TikTok API to send messages, receive replies, and track delivery events in real time. Start with a test sender or integrate directly into your system.
TikTok API reference
TikTok message types
TikTok Business Account
Learn moreVisit the TikTok API reference (opens in a new tab) page to explore key setup instructions and examples.
Availability
TikTok Business Messaging availability depends on the region where your TikTok Business Account is registered.
At this time, TikTok Business Messaging through Infobip is not available for Business Accounts registered in the following regions:
- United States
- European Economic Area (EEA)
- Switzerland
- United Kingdom
Additional resources
Explore more tools and documentation to help you plan, integrate, and support your TikTok use case.
Essentials
Browse foundational guides for creating an account, managing users, setting up APIs, and ensuring connectivity in the Essentials hub.
Pricing
Estimate your messaging costs with the interactive pricing calculator ↗ (opens in a new tab). Choose your country to see current rates.
Support center
Browse troubleshooting guides and frequently asked questions in the Support center ↗ (opens in a new tab).
Use case library
Explore real-world examples in the Use case library ↗ (opens in a new tab) to inspire your implementation.
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