Financial report column reference

This page provides comprehensive reference material for financial reports, including detailed column definitions and information on specific limitations or advanced scenarios.

• For a conceptual overview, see Understand financial reports.
• To see what is new in this experience, visit What is changing.
• For instructions on creating reports, refer to Use financial reports.

Column reference and field behavior

This section provides a detailed reference for all dimensions and metrics available in the financial report. When creating a report, some dimensions are included by default, while others are selectable or auto-added based on context.

Data group	Report column	Description	Applicability	Type	Notes/Dependencies
Account	Account	Infobip account name (for example, "Acme Corp - Marketing Division")	All channels and services	Always included	Can be repositioned but not removed.
	Username	Unique username of the user who initiated the traffic.	All channels and services AI	Selectable	-
	Application	A unique identifier assigned to an application, use case, or environment within the Infobip CPaaS X ecosystem.	All channels Email validation Number lookup Mobile identity AI	Selectable	Visible for CPaaS X clients.
	Entity	A unique identifier assigned to an application, use case, or environment within the Infobip CPaaS X ecosystem		Selectable	Visible for CPaaS X clients.
Date grouping	Day	The date representing the aggregated data for a single day.	All channels and services	Selectable	Required for aggregation per day.
Service and traffic	Category	The communication channel or service (for example, SMS, MMS, WhatsApp, RCS, Viber, Number lookup). For U.S. SMS and MMS traffic may also include operator fees reflecting additional carrier charges.	All channels and services	Always included	Can be repositioned but not removed.
	Direction	Indicates whether the traffic was sent to the customer (outbound) or received from the customer (inbound).	All channels Email validation Number lookup Mobile identity AI	Auto-added sub-dimension	Sub-dimension: Direction appears for some products.
	Traffic type	Additional traffic categorization if used, applicable to WhatsApp, Viber Business Messages, and RCS (for example, RCS single, basic, A2P, P2A)	WhatsApp RCS Viber Business Messages	Auto-added sub-dimension	Sub-dimension: Traffic type appears for some products.
Sender	Sender	The sender, number, or domain used to send traffic.	All channels Email validation Number lookup Mobile identity AI	Selectable	Sub-dimensions like Sender type may appear based on context.
	Sender type	Specifies the type of sender (applicable for numeric senders).	SMS MMS Email validation Number lookup Mobile identity	Auto-added sub-dimension	Sub-dimension: Sender type appears for some products
Geography and network	Network	The name of the network operator, if available. For non-mobile networks (fixed-line, VoIP), this field may be blank.	SMS RCS Number lookup	Selectable	Enrichment: Norm Net Code
	Norm net code	A standardized code that combines the Mobile Country Code (MCC) and Mobile Network Code (MNC) to identify a mobile network operator. Applicable to mobile/cellular networks only. For fixed-line, VoIP, or other non-mobile networks, this value may be blank.		Enrichment	Available when Network is selected
	Country	The name of the destination country where traffic was sent.	SMS RCS WhatsApp Viber Business Messages Number lookup	Selectable	Enrichments: Country Code, Country prefix
	Country code	The official two-letter country code (ISO 3166-1 alpha-2).		Enrichment	Available when Country is selected
	Country prefix	The international dialing code used to reach phone numbers in the country.		Enrichment	Available when Country is selected
Campaign and message metadata	Campaign	The unique name for a broadcast or a Moments flow campaign. It may still appear under the term Communication in some places.	All channels Mobile identity AI	Enrichment	Available as enrichment with Campaign ID
	Campaign ID	The unique identifier for a broadcast or a Moments flow campaign. It may still appear under the term Communication in some places.		Selectable	Enrichment: Campaign name
	Campaign reference	The campaign reference ID for traffic sent over Infobip APIs or integrations.	All channels Email validation Number lookup Mobile identity AI	Selectable	-
	Template	Displays the WhatsApp template name.	WhatsApp	Enrichment	Available for WhatsApp in the following format: Template (language).
	Template ID	The unique identifier for a WhatsApp template.		Selectable	Enrichment: Template name
Billing and financial data	Unit	The measurement unit for billing (for example, message, message part, request, session, monthly active user)	All channels and services	Cost breakdown	Always shown at the end of report
	Unit price	Cost per unit of service, displayed in minor currency units (for example, 50 = 0.50).
	Quantity	The total number of billed units.
	Total per unit	The total charge based on unit price and quantity.
	Currency	The currency in which the charges were calculated.

Known limitations

The new financial reports introduce a redesigned structure and improved flexibility, but some limitations remain in this early phase.

• Voice and Video reporting will be added in a future release. Financial reports do not currently include Voice or Video services.
• Some OTT channels are not yet supported, including Instagram, Messenger, Viber Bots, KakaoTalk, Telegram, Mobile Identity, Zalo, and LINE. Support for these channels is planned in upcoming updates.
• Cross-data center aggregation is not supported in the web interface. Reports are generated and accessed per data center.
• Current month pricing is provisional: Reports for the current calendar month may not reflect final invoiced amounts until all adjustments and corrections (such as volume-based discounts) are complete.
• The new financial reports are not available for legacy account setups. If you are unable to access the new reports, please contact your account manager or Support for assistance.

If your reporting needs require support for any of the above cases, please coordinate with your account manager to plan your reporting approach accordingly.