The **Tech Provider Program** is an innovative partnership model that enables platforms and **Infobip** to deliver a robust WhatsApp solution. In this model, platforms act as WhatsApp service providers, while Infobip (as a Solution Partner) manages WhatsApp messaging services, including everything from initial setup and onboarding to continuous maintenance and support.
 
This introduction outlines the key business and technical steps required for a successful **setup and integration**, as well as the **end-to-end process** for Tech Providers to onboard new businesses.
 
See the video below for an example of how a streaming platform became a Tech Provider through Infobip's program and integrated WhatsApp messaging directly into its own dashboard.
 
## Setup and integration overview
 
To start onboarding as a Tech Provider, complete the following setup steps in Meta's developer environment. Each step prepares your business for WhatsApp integration through Infobip.
 
1. Create a business portfolio  
    Start by [creating a business portfolio](https://www.infobip.com/docs/whatsapp/tech-provider-program/setup-and-integration#create-a-business-portfolio-setup) and [registering as a Meta developer](https://www.infobip.com/docs/whatsapp/tech-provider-program/setup-and-integration#register-as-meta-developer-setup).
 
2. Create a Meta app and add the WhatsApp product  
    Set up your [Meta app](https://www.infobip.com/docs/whatsapp/tech-provider-program/setup-and-integration#create-and-set-up-meta-app-setup) to manage your business integration with WhatsApp and [add the WhatsApp product](https://www.infobip.com/docs/whatsapp/tech-provider-program/setup-and-integration#add-whatsapp-product-setup) to your app configuration.
 
3. Complete business verification  
    Go through [Meta's business verification](https://www.facebook.com/business/help/2058515294227817?id=180505742745347) process to activate messaging capabilities.
 
4. Submit app for review  
    Submit your [Meta app for review](https://www.infobip.com/docs/whatsapp/tech-provider-program/setup-and-integration#app-review-setup) to enable WhatsApp messaging permissions.
 
5. Integrate with Infobip  
    Set up Meta's [partner solution integration](https://www.infobip.com/docs/whatsapp/tech-provider-program/setup-and-integration#partner-solutions-with-infobip-integration) to route your WhatsApp Business Account through our platform.
 
6. Register your WhatsApp sender  
    Complete [Meta’s sender registration process](https://www.infobip.com/docs/whatsapp/get-started/embedded-signup) to activate your WhatsApp number via Infobip.
 
Once you are all set up, you can start [onboarding businesses to WhatsApp through your platform](https://www.infobip.com/docs/whatsapp/tech-provider-program/business-onboarding).
 
## Notice for ISVs
 
All Independent Software Vendors (ISVs) must enroll as **Tech Providers** with Meta by **June 30, 2025**, to continue using and offering the WhatsApp channel. This requirement comes from Meta's updated Tech Provider Program.
 
For more information about the migration, refer to the [Migrate from ISV to Tech Provider Program](https://www.infobip.com/docs/whatsapp/tech-provider-program/isv-to-tech-provider.mdx) section.
 
Ready to join the Tech Provider Program?
 
Expand your business capabilities by integrating with the Tech Provider Program.
 
Join the Tech Provider Program
 
Already an ISV? You need to migrate to a Tech Provider.
 
Migrate to a Tech Provider