Send Telegram messages using the Infobip SaaS.

## Telegram over Answers
  
Use [Answers](https://www.infobip.com/docs/answers)to create custom chatbots with automated responses to interact with your customers.
  
## Telegram over Conversations
  
Use [Conversations](https://www.infobip.com/docs/conversations)to enable customers to switch their chat from a chatbot to a live agent. Live agents can handle requests that a chatbot may not be able to handle.