# Get started with Social Media

To get started with **Social Media Posts**, you need to connect your Facebook business accounts to your Infobip account. To enable these, contact your dedicated account manager or [Support](mailto:support@infobip.com).

You can find detailed information on how to connect these further under their respective sections.

## Integration with People

Social Media is now integrated with our customer data platform, [People](https://www.infobip.com/docs/people). Use the contact of the person who left a comment on the company's social media page for further engagement.

## Key features

- Every new user who comments on any of the social media posts is checked whether they exist in People or not
- If the user does not exist, their People profile is created automatically
- Under the person profile, new contacts are displayed containing the related channel ID of that user