# RCS reports and insights
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You can obtain reports through [Broadcast](https://www.infobip.com/docs/broadcast), [Answers](https://www.infobip.com/docs/answers/analytics), [Conversations](https://www.infobip.com/docs/conversations/analytics), [Moments](https://www.infobip.com/docs/moments/analytics), and [API](https://www.infobip.com/docs/metrics-api). Use status delivery and message seen reports to identify when messages are sent, delivered, and seen. Track the end user's reaction to your message to gain actionable insights.
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## Surveys

You can include customer satisfaction surveys. Refer to [RCS in Answers](https://www.infobip.com/docs/answers/chatbot-elements/channels) for more information.
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