# Tips & Tricks

## Receiving Inbound Messages

In general, you can receive messages to your VLN sent from national as well, as international networks, but it's dependant on the mobile network operator roaming agreements. It is possible that in some cases only local networks are supported.

## Opt-out Options

It is possible to create an opt-out option for your clients. Navigate to **People** > **Configuration**> **Do Not Contact list**.