# Manage My requests --- You can manage your requests through using the web interface and by using the API. To view the **My requests** page in the web interface: 1. Select **Channels and Numbers** > [My requests](https://portal.infobip.com//channels-and-numbers/my-requests). 2. You will see the main page that displays the status of all your current requests, including a notification of the stage in the request procedure. 3. You can view the details for your: - **Channel requests** - **Sender requests** 4. You can **filter** the requests by **type**, **status**, and **country**. 5. Depending on the request status, selecting the **three-dot menu** provides options to [Edit request](https://www.infobip.com/docs/myrequests/manage-myrequests#edit-a-request) and/or [View details](https://www.infobip.com/docs/myrequests/manage-myrequests#view-details). ## My request details The following table lists the available details about each of your requests for channels and senders. | My requests | Description | | ------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Type** | Displays the type of request. The available types are: Alphanumeric sender, WhatsApp, RCS Business Messaging, Viber, Zalo, LINE, Kakao Talk, Apple Messages for Business, Messenger, Telegram, Instagram Messaging, Email, Voice & Video. | | **Requested by** | Identifies the account from which the request originated. | | **Sender** | Shows the sender name, number, or ID associated with the request, depending on the selected channel. | | **Request date** | Displays the date when the request was originally submitted. | | **Country** | Indicates the country for which the sender or channel was requested. | | **Status** | Displays the current state of each request. Its value determines the next step in the process (for example, _Pending_, _In review_, _Action required_, _Completed_, _Rejected_, _Canceled_). | ## Request status Each time you submit a request for a new channel or sender, the status of the request is shown in the **My requests** page. The following table shows the request status messages and their descriptions. | Status message | Description | | ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Pending** | The request has been submitted but not yet reviewed. | | **In review** | The request is being evaluated. | | **Action required** | Additional information or updates are needed from the user to proceed. Choose **Edit request** to provide the additional information about the request. | | **Completed** | The request may not require assistance from the Infobip CPaaS registration team, and so is marked as complete immediately. If your request requires more assistance, this sends a ticket to the CPaaS Registration team, and then they will complete the registration process. When this process is complete, they will notify you and mark the status of the request as completed. | | **Rejected** | The request was reviewed but not approved. | | **Canceled** | The request was withdrawn or canceled by the user or system before completion. | ## View details To view further details about the request on a details panel: 1. On the **My requests** page, locate the sender request you want to review. 2. Select the three-dot menu on the request row to open its details panel. 3. Click **View details**. ## Edit a request When a request is in **Action required** status, the **Edit request** option is available only for **alpha sender** requests from the **My requests** page. This enables you to submit additional details that have been requested. For example, you may need to supply additional information about the purpose of your communications. To edit a request that has the **Action required** status: 1. On the **My requests** page, find the request you want to edit. 2. Select the **three-dot menu** on the request row to open its details panel. 3. Click **Edit request**. 4. The form displays missing or incorrect fields marked in red. Enter the required information, such as a website, message example, contact number, or email address. 5. Note that certain core fields, such as **Country code** and **Capabilities**, cannot be edited. 6. Once all mandatory fields are completed, select **Submit** to send your updates. ## Manage resources over API This section describes how to request resource configurations and manage requests over the Resources API. The Resources API is grouped into two sections: - Resource Management API - Resource Request API Use the Resource Management API to get details on the coverage for a resource with the [Lookup coverage for a resource](https://www.infobip.com/docs/api/platform/resources/lookup-resource-coverage) endpoint and to list all the resources, including senders and usable numbers with the [List resources](https://www.infobip.com/docs/api/platform/resources/list-resources) endpoint. Use the Resource Request API to get the requirements needed for requesting a specific resource and a list of resource requests that are filtered using query parameters. The Resource Request API also lets you Submit a resource request. In the submit request, you must also supply the list of requirements for the resource. This data ensures the successful and streamlined processing of the request. Additionally, you can use the Update resource request endpoint to modify an existing resource request that is in the `UPDATE_REQUIRED` or `UPDATE_REQUIRED_BY_INTERNAL_REVIEWER` status. This applies only to **alphanumeric registration** and **number purchase** requests. Note that all required data must be included in the update, not only the changed fields. You can use request IDs to retrieve a resource request and manage documents that support requests. For a full list of the API endpoints, see [Resource Request API](https://www.infobip.com/docs/api/platform/resources).