# Send your first Email message
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To use Email on the Infobip platform, you need to meet the following requirements:

1. [Create an Infobip account](https://www.infobip.com/docs/essentials/getting-started/create-an-account) (if you do not already have one) by completing the platform onboarding.
2. [Register your domain](https://www.infobip.com/docs/email/get-started-with-email/set-up-your-domain#outbound-domain-configuration).

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## Start your free trial

New Infobip users automatically receive a **[60-day free trial](https://www.infobip.com/docs/essentials/getting-started/free-trial)**.

**Limitations**:

- The free trial includes **100 free email messages**.
- You can use Infobip’s testing domain to send up to 100 free email messages. After reaching this limit, the testing domain is removed, and you must verify your own domain to continue.
- If you register and verify your domain immediately, you still receive 100 free email messages. After the trial, you can continue sending from your verified domain without interruption.

When your free trial ends, a banner appears at the top of your homepage.

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## Upgrade to a paying account

When you are ready, upgrade to a [paying account](https://www.infobip.com/docs/essentials/getting-started/paying-account):

1. Select **Add funds** at the top of the page.
2. Choose the wanted [billing option](https://www.infobip.com/docs/essentials/manage-my-account/payments).
3. Add funds to your account balance.

After you add funds, your account is no longer in free trial mode. If your free trial has ended, you can also select **Upgrade now** from the banner at the top of your homepage to continue sending messages.

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## Start using Email

Once you have registered for an Infobip account and started your free trial, you can send your first Email message!

1. **Take your first steps with Email** on our [**web interface**](https://portal.infobip.com/).
    At the top of the page, select whether you are a **business user** or a **developer**:
    - Business users can test messages directly in the **web interface**.
    - Developers can send test messages using the **ready-made API request**.
2. In the first step, add the necessary details and **send your first email**.
	_Business user experience_

	_Developer experience_
3. After sending a **test message**, check the **delivery report** to confirm successful delivery. If delivery fails, review the [response status and error codes](https://www.infobip.com/docs/essentials/api-essentials/response-status-and-error-codes) to identify the issue.
4. (Optional) **Upgrade your account**
   - To upgrade your account now, select **Add funds** and follow the steps to become a [paying account](https://www.infobip.com/docs/essentials/getting-started/paying-account).
   - To upgrade your account at a later time:
        - If your **free trial is still active**, select **Add funds** at the top of the web interface.
        - If your **trial has expired**, a banner will appear on your homepage. Select **Upgrade now** to add funds.

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## Send Email in Broadcast

Use [Broadcast](https://www.infobip.com/docs/broadcast) to send one-time email communications and improve delivery reliability with a failover option:

1. Log in to your Infobip account.
2. Go to **Moments** → **Broadcasts** → **Create broadcast**.
3. Select **Email** as the channel.
4. Enter a name for your Broadcast.
5. Add recipients by:
    - Entering them manually,
    - Importing from [People](https://www.infobip.com/docs/people), or
    - Uploading a file (.csv, .txt, .xlsx, or .zip, up to 50 MB).
6. **Enter sender information**:
   > **Note**
   > To use Email, you must onboard your official company domain by registering a new domain.
   - **Domain sender**: Use when sending production broadcasts.
   - Enter or select **From name**, **From email**, and optionally a **Reply-to** address.
7. **Compose your email**:
   - Add a **Subject** and optional **Preheader**.
   - Choose how to create your message:
     - [Create custom email using the Email editor](https://www.infobip.com/docs/email/email-editor/create-emails-with-the-email-editor)
     - [Choose a template from your template library](https://www.infobip.com/docs/email/email-editor/create-emails-with-templates)
     - [Upload HTM created in your own editor](https://www.infobip.com/docs/email/email-editor/create-emails-with-html)
   - (Optional) Add attachments.
   - Select an **Opt-out page** for unsubscribing.
   - To send plain text only, select **Send a plain text email**.
   > **Tip**
   > Use **Import content** to upload files or reuse Broadcast templates to speed up your workflow.
8. **Configure additional settings** such as:
   - **Message scheduling**
   - **Tracking and reporting**
   - **Advanced settings**
9. Select **Continue to preview** to see how your message will appear. Review:
   - Recipient information
   - Estimated cost
   - Delivery time window
   - Sender details
   - Any warnings
10. If changes are needed, select **Back to settings**. Otherwise, select **Launch** to send your broadcast.

## Send Email in Flow

Use **[Flow](https://www.infobip.com/docs/moments/communication-list)** to automate email sending as part of your customer journeys. You can trigger emails based on customer actions, events, or schedules, and personalize messages using customer data.

For setup instructions and details about sending email in Flow, see [Email in Flow](https://www.infobip.com/docs/moments/get-started#create-your-first-flow).

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## Send Email in Conversations

Use **[Conversations](https://www.infobip.com/docs/conversations)** to create two-way email communication with your customers. Both agents and customers can start an email conversation, making it easy to manage support, sales, or engagement directly from a unified workspace.

For setup instructions and details about sending email in Conversations, see [Email in Conversations](https://www.infobip.com/docs/conversations/digital-channels#email).

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