# Duplicate Existing Chatbot
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If you want to create a new chatbot that is similar to an existing chatbot, use the Duplicate option. Instead of creating a chatbot from scratch, you can duplicate an existing chatbot. This reduces the time taken to create the chatbot. You can modify the duplicate chatbot to meet your requirements.

To duplicate a chatbot, follow these steps:

1. [Duplicate](#duplicate) an existing chatbot.
2. [Update](#update-duplicate-chatbot) the duplicate chatbot to meet your requirements.
3. [Test and activate](#test-activate) the chatbot.

## Duplicate the chatbot [#duplicate]
  
To duplicate a chatbot, follow these steps.

1. Log on to the Infobip [web interface](https://portal.infobip.com//).
2. In the menu the left, navigate to **Answers** > **Chatbots**.
3. From the list of chatbots, identify the chatbot that you want to duplicate.
4. Click the three dots against the chatbot and click **Duplicate**.
5. Select the channel for the duplicate chatbot. You can choose either the same channel as the original chatbot or a different channel.

    Note
    Currently, you can change only to WhatsApp, Live Chat, Messenger, or Telegram.

    For information about what happens when you choose a different channel, refer to [Updates when you change the channel](#update-duplicate-different-channel).
6. Select **Duplicate**.

   The chatbot is now listed on your dashboard.

## Update the duplicate chatbot [#update-duplicate-chatbot]

In the duplicate chatbot, make changes to meet your requirements.

- Rename the chatbot.
- If the channel of the duplicate chatbot is different from the original, you might need to [make additional changes](#update-duplicate-different-channel).
- Make other changes to meet your requirements. For information about designing a chatbot, entry points, and conversations, refer to the [Guidelines and best practices](https://www.infobip.com/docs/design-guidelines) section.
- In the **Settings** tab, select the [**Sender**](https://www.infobip.com/docs/answers/chatbot-settings#sender).

### Updates when you change the channel [#update-duplicate-different-channel]

If you choose a different channel when duplicating the chatbot, the following happens:

Supported elements: If an element, including its configuration, is supported by the channel of the duplicate chatbot, it is automatically mapped.

Minor differences in the elements: If an element in the original and duplicate chatbots have minor differences, such as a difference in character limit, it is mapped. But you need to modify the element in the duplicate chatbot before activation.

Example: The **Text** element in the duplicate chatbot has a lower character limit than the original. You must modify the content to meet the character limit.

Unsupported elements: If an element is not supported, it is displayed as unmapped. You must remove the element and any unsupported attributes used in the element before activating the chatbot.

Example: The original chatbot uses WhatsApp and contains a **List** element with an attribute of type **WhatsApp order response**. The duplicate chatbot uses Live Chat that does not support **List** element. So, you must remove the **List** element and the attribute.

Elements have different configurations: If an element in the original and duplicate chatbots have different configurations, it is displayed as unmapped. You must remove the element before activating the chatbot.

Example: The original chatbot uses Live Chat and contains a **Text** element with **Quick reply** buttons. The duplicate chatbot uses WhatsApp, which supports **Text** element but this element does not support **Quick reply** buttons. So, you must remove the **Text** element.

## Test and activate [#test-activate]

10. Test the chatbot [in the simulator](https://www.infobip.com/docs/answers/simulate-the-conversation#simulator).
11. (WhatsApp and Open channel only) Test the chatbot [on your device](https://www.infobip.com/docs/answers/simulate-the-conversation#test-on-device) and simultaneously view the conversation flow live in Answers.
11. [Activate](https://www.infobip.com/docs/answers/activate-the-chatbot) the chatbot.
12. [View the analytics](https://www.infobip.com/docs/answers/analytics) for your chatbot.