A communication report offers detailed information about selected communications.
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## Create a communication report

To create a communication report, follow these steps:

1. In the  [web interface](https://portal.infobip.com/login), go to **Analyze** > **Reports**.
2. In the **Report type** section, select **Communication**, and then select **Create report**.
3. In the **Communication report content** section, select the accounts and templates that you want to track.
    - If you do not select accounts or templates, the report includes all accounts and templates.
4. In the **Communications** section, select one or more communications that you want to track.
    - If you do not see your communications in the list, select **View additional communications**.
5. In the **Options** section, set the following:

    - **File format**: Select `.xlsx` or `.csv`
    - **Unique reports**: Choose whether you want separate reports by account, sender, user, or title.
    - **Columns**: Choose whether the report contains all columns or only the columns that you select.
    - **Direct link**: Choose whether you want to generate a shareable link to the report. Anyone with the link can download the report. The link is valid until the [report status](https://www.infobip.com/docs/analyze/reports/manage-reports#statuses-of-reports) changes to **Expired**.
        IMPORTANT  
The **Direct link** option is not enabled by default and is available only on request.

    - **Recipients**: Enter the recipients to whom you want to send the report.

6. Select **Create report**.

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## View or download a report

After the report is generated, download the report or view it in the web interface.

For more information, see [Download or view report data from the web interface](https://www.infobip.com/docs/analyze/reports/manage-reports#download-or-view-report-data-from-the-web-interface).